Privacy Terms


Home Department Govt. of Gujarat has provided Citizen Portal Android Application for the benefit of Citizens to avail online services like Application Registration, Senior Citizen Registration, Missing Person Registration, Stolen Property Registration, No Objection Certificate, etc. and provision for getting the status of their submitted applications online. All the applications submitted on Citizen Portal will be received at respective Police Station through the eGujCop Project. Respective Officer at Police Station will act according to the received application further. When you use Citizen First Mobile application, some information is collected about you for processing your application. We are committed to protecting the security of this information and safeguarding your privacy. At registration, you accepted the terms and conditions and your use of the app signifies your continued acceptance thereof. This Privacy Policy may be revised from time to time and you will be notified of all such changes.

Copyright and Trademarks

Unless otherwise stated, copyright and all intellectual property rights in all material presented on the Site (including but not limited to text, audio, video or graphical images), trademarks and logos appearing on this site are the property of Home Department, Government of Gujarat and are protected under applicable Indian laws. No part of our android app and website should be copied and placed on other websites. Any infringement shall be vigorously defended and pursued to the fullest extent permitted by law.

Limited Permission to Copy

You are permitted to print or download extracts from these pages for your personal non-commercial use only. Any copies of these pages saved to disk or any other storage medium may only be used for subsequent viewing purposes or to print extracts for personal non-commercial use. You may not (whether directly or through the use of any software program) create a database in electronic or structured manual form by regularly or systematically downloading and storing all or any part of the pages from this Site. No part of "this Site" and android app may be reproduced or transmitted to or stored in any other web site, nor shall any of its pages or part thereof be disseminated in any electronic or non-electronic form, nor included in any public or private electronic retrieval system or service without prior written permission from Home Department, Govt. of Gujarat.

Material Submitted by Users

Certain elements of This Site will contain material submitted by users. Home Department, Government of Gujarat accepts no responsibility for the content, accuracy, and conformity to applicable laws of such material.

Disclaimer of Warranties and Liability

Home Department, Government of Gujarat shall not be liable, at any time for damages (including, without limitation, damages for loss of business projects, or loss of profits) arising in contract, tort or otherwise from the use of or inability to use the Site, or any of its contents, or from any action taken (or refrained from being taken) as a result of using the Site or any such contents or for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communications line failure, theft or destruction or unauthorized access to, alteration of, or use of the information contained on the Site. No representations, warranties or guarantees whatsoever are made as to the accuracy, adequacy, reliability, completeness, suitability or applicability of the information to a particular situation. Certain links on the Site may lead to resources located on servers maintained by third parties over whom Home Department, Government of Gujarat has no control or connection, business or otherwise. These sites are external to the Home Department, Government of Gujarat, and by visiting these; you are outside the Home Department, Government of Gujarat website, and its channels. Home Department, Government of Gujarat neither endorses in any way nor offers any judgment or warranty and accepts no responsibility or liability for the authenticity, availability of any of the goods or services or for any damage, loss or harm, direct or consequential or any violation of local or international laws that may be incurred by your visiting and transacting on these Sites. If any of these terms and conditions (or any terms and conditions relating to a good or service referred to in this website) should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of India and/or any state or country in which such terms and conditions are intended to be effective, then to the extent of such illegality, invalidity or unenforceability, and in relation to such state or country only, such terms or condition shall be deleted and severed from the rest of the relevant terms and conditions and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable.

The information from or through this Site is provided on "AS IS " basis, and all warranties, expressed or implied of any kind, regarding any matter pertaining to any goods, service or channel, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement are disclaimed and excluded.

Home Department, Government of Gujarat shall not be liable, at any time for damages (including, without limitation, damages for loss of business projects, or loss of profits) arising in contract, tort or otherwise from the use of or inability to use the Site, or any of its contents, or from any action taken (or refrained from being taken) as a result of using the Site or any such contents or for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communications line failure, theft or destruction or unauthorized access to, alteration of, or use of information contained on the Site. No representations, warranties or guarantees whatsoever are made as to the accuracy, adequacy, reliability, completeness, suitability or applicability of the information to a particular situation.

Certain links on the Site may lead to resources located on servers maintained by third parties over whom Home Department, Government of Gujarat has no control or connection, business or otherwise. These Sites are external to Home Department, Government of Gujarat and by visiting these; you are outside the Home Department, Government of Gujarat website and its channels. Home Department, Government of Gujarat neither endorses in any way nor offers any judgment or warranty and accepts no responsibility or liability for the authenticity, availability of any of the goods or services or for any damage, loss or harm, direct or consequential or any violation of local or international laws that may be incurred by your visiting and transacting on these Sites.

If any of these terms and conditions (or any terms and conditions relating to a good or service referred to in this website) should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of India and/or any state or country in which such terms and conditions are intended to be effective, then to the extent of such illegality, invalidity or unenforceability, and in relation to such state or country only, such terms or condition shall be deleted and severed from the rest of the relevant terms and conditions and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable.

Indian Law

The Agreement shall be governed by the laws of India. The Courts of law in the state of Gujarat shall have exclusive jurisdiction over any disputes arising under this agreement.